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What you need to rent a vehicle


Whether you’re planning a holiday or a business trip, renting a car is simple and straightforward, but there are few boxes you need to tick before you are able to drive off the forecourt. 

If you are new to car rental, here are some tips to guide you through the process.


In order to rent a vehicle, you will need to provide the following documents:

1.      A full driving licence - UK customers must also include the printed endorsement record or the code obtained from the DVLA website here.  Non-UK customers with licences printed in non Roman script, such as Arabic or Japanese, must be complemented by an International driving permit.


2.       A valid photo ID, such as a passport, ID card, driving licence.

3.       A third form of ID that proves your address, such as a utility bill or bank statement.


Renting the vehicle

Follow these steps to ensure a smooth renting experience:

1. Selecting your pick up location

Car rental companies often charge to pick-up and drop-off in a different location, so be sure to plan a round trip, or check if this drop-off charge exists.

2. Picking the right vehicle

There are many classes of vehicle, all at different prices, and this can make it difficult to select the right model.

Think carefully about your needs, the fuel consumption, how comfortable passengers in the back need to be, and the budget you have. Making the right choice at the beginning makes for a much more relaxed trip right through to the end.

3.  Selecting the payment method

Often, you can either choose to pay upfront online or later, when you actually collect the car.

Paying upfront usually includes several attractive benefits. Often, you get a better package, better mileage and more comprehensive insurance for a lower price.

However, if you choose to pay in the branch, that is also an option.

Most rental companies accept all major UK credit cards and debit cards. It is often worth checking if the company accepts cash, as they frequently do not.

4.  Choosing optional extras

Rental companies offer lots of optional extras, from insurance or mileage packages, to Satnavs, baby seats and additional drivers. You will need to decide firmly on what your needs are, and choose accordingly. As always, preparation is the key to ensure your trip is as smooth as can be.

5. Picking up your rental vehicle

The documents you will need are listed at the top of the page.

On the day you have chosen to pick up your vehicle, head to the branch with these documents and following a short qualification process, the staff will hand you the keys. Remember to ask any questions and clarify anything you need to know at the desk, it will be much easier that way.

You will be asked to sign forms and check the vehicle for any dents, scratches and marks that you don’t want to be liable for. You will be given copies of the documents and any important phone numbers that you will need, and get the rental agents to explain any special features that the car may have.

The only thing left is to enjoy your trip!